Newegg Inc.

  • Supervisor, Vendor Return Program

    Job Location US-CA-City of Industry - HQ
    Posted Date 3 weeks ago(3 weeks ago)
    Reverse Logistics
  • Purpose Of The Job

    To supervise and coordinate the daily operations of a team that deals with return goods from manufacturers/vendors and replacement.


    • Supervise and coordinate activities among employees in VRP department.
    • Resolve any escalated issues.
    • Responsible for all safety issues in assigned area.
    • Research errors and recommend/implement corrective action.
    • Responsible for employee evaluations along with any necessary reports.
    • Responsible for physical inventory count for assigned area.
    • Responsible for requesting any necessities needed to fulfill a job function.
    • Maintain a clean working area.

    Minimum Requirements & Special Attributes

    • High School or GED required.
    • 2+ years of warehouse experience
    • Excellent verbal communications skills

    Essential Mental and Physical Functions

    Mental Functions:
    Decisions may affect a work unit or area within a department. May contribute to business and operational decisions that affect the department. This position develops procedures for performance of a variety of duties or performs complex duties within established policy guidelines.

    Physical Functions:
    Requires minimum lifting ability of 40 pounds; may require heavy lifting of 50+ pounds with assistance of team members and/or equipment. Walking, stooping, standing, stretching, bending, lifting and sitting for long periods of time

    Equipment Used

    Standard office and computer equipment including MSOffice software.
    Pallet Jack.

    Work Environment

    Exposed to moving mechanical parts (wired rack cart, pallet jack, forklift and conveyor belt…etc).
    Exposed to hot and humid conditions or cold temperature due to warehouse environment.
    Noise level in the work environment is usually quiet to moderate.

    Supervisory Responsibilities

    Yes 2+ direct reports

    Language Skills

    Must be able to speak, read, write and comprehend English. Mandarin also a plus.

    Travel Requirements

    May require light travel to other works sites, i.e. to attend meetings, & training workshops.


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