Newegg Inc.

Supervisor, Vendor Return Program

US-CA-City of Industry - HQ
1 week ago
ID
2017-4037
Category
RLC

Purpose Of The Job

To supervise and coordinate the daily operations of a team that deals with return goods from manufacturers/vendors and replacement.

Responsibilities/Duties

  • Supervise and coordinate activities among employees in VRP department.
  • Resolve any escalated issues.
  • Responsible for all safety issues in assigned area.
  • Research errors and recommend/implement corrective action.
  • Responsible for employee evaluations along with any necessary reports.
  • Responsible for physical inventory count for assigned area.
  • Responsible for requesting any necessities needed to fulfill a job function.
  • Maintain a clean working area.

Minimum Requirements & Special Attributes

  • High School or GED required.
  • 2+ years of warehouse experience
  • Excellent verbal communications skills

Essential Mental and Physical Functions

Mental Functions:
Decisions may affect a work unit or area within a department. May contribute to business and operational decisions that affect the department. This position develops procedures for performance of a variety of duties or performs complex duties within established policy guidelines.

Physical Functions:
Requires minimum lifting ability of 40 pounds; may require heavy lifting of 50+ pounds with assistance of team members and/or equipment. Walking, stooping, standing, stretching, bending, lifting and sitting for long periods of time

Equipment Used

Standard office and computer equipment including MSOffice software.
Pallet Jack.
Forklift

Work Environment

Exposed to moving mechanical parts (wired rack cart, pallet jack, forklift and conveyor belt…etc).
Exposed to hot and humid conditions or cold temperature due to warehouse environment.
Noise level in the work environment is usually quiet to moderate.

Supervisory Responsibilities

Yes 2+ direct reports

Language Skills

Must be able to speak, read, write and comprehend English. Mandarin also a plus.

Travel Requirements

May require light travel to other works sites, i.e. to attend meetings, & training workshops.

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